WootenHouse Privacy Policy Last Updated: May 23, 2026 1. Introduction WootenHouse ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. 2. Information We Collect We collect information you provide directly: - Name, email address, phone number, and business address - Payment information (processed securely by Stripe — we do not store card numbers) - Website content you submit through the client portal - Communications you send to us We collect information automatically: - Log data (IP address, browser type, pages visited) - Usage data related to the client portal 3. How We Use Your Information We use your information to: - Provide and maintain our services - Process payments and send invoices - Communicate with you about your account and service - Improve our services - Comply with legal obligations 4. Third-Party Services We use the following third-party services that may process your data: - **Stripe** — Payment processing. See Stripe's privacy policy at stripe.com/privacy. - **Vercel** — Website hosting. See Vercel's privacy policy at vercel.com/legal/privacy-policy. - **Neon** — Database hosting. See Neon's privacy policy at neon.tech/privacy. - **Resend** — Transactional email. See Resend's privacy policy at resend.com/legal/privacy-policy. 5. Data Retention We retain your data for as long as your account is active. Upon cancellation: - Website content is retained for 30 days, then permanently deleted - Account information is retained for tax and legal compliance purposes - Payment records are maintained as required by law 6. Your Rights (California Residents — CCPA) If you are a California resident, you have the right to: - Know what personal information we collect about you - Request deletion of your personal information - Opt out of the sale of your personal information (we do not sell personal information) - Non-discrimination for exercising your privacy rights To exercise these rights, contact us at todd@wootenhouse.com. 7. Data Security We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. 8. Children's Privacy Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. 9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. 10. Contact For questions about this Privacy Policy, contact us at: WootenHouse Cerritos, CA Email: todd@wootenhouse.com